SHIPPING AND DELIVERY

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Shipping Information

USA free shipping

Hawaii USA (Military zone) requires a 400 dollar shipping fee

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Shipping takes 55 to 70 days from time of export to time of delivery to your door.  However shipping may take longer depending on supply chain availability and unforeseen shipping delays. Therefore placing your order early allows for timely delivery. 

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Sometimes a carrier (ship) container may encounter random inspection by customs. if that may occur, the inspection may take 15 to 30 days to complete. This is considered as part of the unforeseen delays and customers would have to wait a bit longer for delivery of their scooter. This delay is out of our control and we can only monitor the time when the inspection is completed to proceed with delivery.

 

For more information please contact us by email :customer@wmasonscooters.com

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Our scooters are designed to be durable and not easily damaged.  However in the case there is a need for fixing, our scooters can be easily fixed in any bicycle or motorcycle shop due to its simplistic design or contacting us for any damaged parts on arrival or any part damaged on our behalf.

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UNPACKING AND PUTTING YOUR SCOOTER TOGETHER FOR THE FIRST TIME

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The Scooter comes fully assembled.  The  front handlebar will be lowered and the customer will have to move it back up in place and tighten up the screws. 

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YOUR SCOOTER PACKAGING INCLUDES:

1. The complete scooter

2. Battery Charger

3. Lithium ion battery pack

4. Other accessories depending on which scooter was purchased.  please refer to the specifications and features of each model.

 

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